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Why do you need it?

HR teams often spend a significant portion of their time addressing simple and repetitive employee queries such as:
  • “How many leaves do I have left?”
  • “What’s the reimbursement process?”
  • “When’s the next company holiday?”
These questions consume over 30% of HR bandwidth, slowing response times and lowering employee satisfaction.
An HR Agent reduces this repetitive workload, allowing HR professionals to focus on people and culture rather than administration.

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What problems does it solve?

ProblemManual ProcessAI Solution
HR FAQsEmail or Slack messagesAI answers instantly from policy docs
Leave/attendance trackingManual HR portal checksDirect integration with HRMS
OnboardingLong email chainsGuided AI onboarding assistant
Policy updatesManual announcementsAutomated notifications
Surveys & engagementManual collectionAI conducts and summarizes results
The agent centralizes HR information, automates responses, and ensures every employee interaction remains consistent and compliant. Once configured, the HR Agent can:
  • Connect with HRMS platforms such as BambooHR or Gusto
  • Retrieve and explain HR policies from Notion or Confluence
  • Support onboarding, surveys, and approval flows
  • Respond proactively on Slack or email with verified information
The result is an intelligent HR assistant that operates across your internal systems without additional configuration overhead.

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People Ops Agent for Mid-Size SaaS Company

A 300-person SaaS company receives more than 400 HR questions every week through Slack and email.
The HR team manages responses manually, tracks requests in spreadsheets, and communicates updates individually. Before AI:
Even simple leave balance or reimbursement queries require hours of manual follow-up.
New employees experience delays in onboarding and incomplete policy visibility. After AI:
Celesto’s HR Agent connects to BambooHR, syncs policy documentation, and integrates directly with Slack.
Employees now receive real-time answers such as:
“You have 7 annual leaves remaining.”
“Here’s the updated reimbursement policy.”
Onboarding time reduces by 40%, and HR satisfaction scores improve by 25%.

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APPENDIX

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Without AI: The Manual Way

StepEffortTimeChallenge
Employee queriesManual repliesHoursDelays
Policy lookupSearch documentsMinutesConfusion
Leave statusPortal checksMinutesFriction
OnboardingMultiple emailsDaysFragmented process
Manual HR workflows slow communication, increase workload, and reduce employee engagement.

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With AI: The Smart Way

StepAI HandlesBenefit
FAQ resolutionAnswers instantlyFaster HR ops
Leave & attendanceFetches real-time dataTransparent
OnboardingGuides employee setupConsistent experience
SurveysAutomates insightsEngaged workforce
AI transforms HR operations into a continuous, responsive, and employee-first process.

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Without Celesto vs. With Celesto

StepWithout CelestoWith Celesto
HRMS integrationCustom API setupPlug-and-play with ToolHub
Policy knowledgeManual embeddingAuto-ingest from Notion/Confluence
Conversation designBuilt from scratchPre-trained HR workflows
DeploymentBuild Slack bot manuallyUse agent.serve() or Slack connector
Tracking & updatesManual logsBuilt-in Celesto dashboard
With Celesto, an HR & People Ops Agent deploys in a single day and scales effortlessly across geographies, teams, and tools.